Start relevant conversations with your customers, using WooCommerce and Help Scout.
Using WooCommerce Help Scout, connect your WooCommerce-powered online store to a Help Scout mailbox, helping your customers to request assistance with orders and to receive their answers as quickly as possible.
Key Features: Customer
- Quickly start a new conversation related to an order
- View a list of active conversations, directly on your “My Account” screen
Key Features: Store Owner
- Start a new conversation when viewing an order in the WordPress admin
- Start a new conversation from a blog post comment, directly from the WordPress admin
A full Help Scout solution
Help Scout has a singular purpose of helping you to manage relevant conversations with your customers. WooCommerce Help Scout integrates seamlessly with this ethos of Help Scout’s, helping you and your customers to easily start relevant conversations with one another and to ensure your customers are as happy as possible with each order they place through your online store.